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User Guide — Getting Started, Features & Troubleshooting

User Guide

Getting started

  1. Create an account at /register — free plan, no credit card: 50 links, 1,000 clicks/month, QR, and analytics.
  2. Shorten your first link at /dashboard: paste the destination, optionally add a custom alias, a password, or an expiry date.
  3. Share it — as a link, as a QR code, or from the campaign manager with UTM tags.
  4. Measure — the dashboard shows bot-filtered clicks, devices, referrers, and a daily series.

The demo shortener on the homepage works without an account; sign in to save links permanently.

Feature tour

Feature Where Docs
Short links + aliases /dashboard API
Password & expiry create form guide
QR codes (PNG/SVG) /qr-code guide
Analytics dashboard → Analytics guide
API keys dashboard → API Keys guide
Campaign manager /campaigns guide
Click heatmap /heatmap
CSV export dashboard → Export CSV API
Tools (30+) /tools API
Newsletter footer

Tutorials

FAQ

See the /faq page for the most common questions (pricing, limits, SEO, privacy).

Troubleshooting

Symptom Cause & fix
Link returns 404 The code doesn't exist — check the alias spelling and case (aliases are lowercase)
Link returns 410 The link expired — renew it in the dashboard
"Link limit reached" Free plan is 50 links — delete unused links or upgrade
QR won't scan Print rules: size, contrast, quiet zone
Analytics show no clicks Links shared via previewer-heavy channels inflate raw counts; filtered totals appear after redirects happen — verify the link was actually shared
Can't sign in Password is case-sensitive; login is rate-limited (15/min per IP) — wait a minute and retry
Dashboard empty after login Create your first link — the overview populates from your data

Contact

Contact us — reply within 24h. For security issues: security.txt.

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